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Accessibility statement for Pershore Town Council

This accessibility statement applies to www.pershoretowncouncil.gov.uk. This website is run by Pershore Town Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible:

  • most older PDF documents are not fully accessible to screen reader software
  • live video streams do not have captions
  • there’s a limit to how far you can magnify the map on our ‘contact us’ page

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email: admin@pershore-tc.gov.uk
  • call: 01386 561561
  • write to or visit us at: Town Hall, 34 High Street, Pershore, WR10 1DS

We’ll consider your request and get back to you within 10 working days.

If you cannot view the map on our ‘contact us’ page, call or email us for directions https://www.pershore-tc.gov.uk/contact/.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact:

Town Clerk
Pershore Town Council
Town Hall
34 High Street
Pershore
Worcestershire
WR10 1DS

Email: admin@pershore-tc.gov.uk

Tel: 01386 561561

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

Pershore Town Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

Some pages may contain attachments which are not currently compliant, such as:

  • Older PDF files such as Meeting Minutes and Agendas published before 23rd September 2018
  • Videos
  • Content produced by third parties or using third party software.

Disproportionate burden

We have not identified any areas that we believe constitute a disproportionate burden.

Content that’s not within the scope of the accessibility regulations

PDFs and other documents

The accessibility regulations do not require us to fix PDFs or other documents published before 23 September 2018 if they’re not essential to providing our services. For example, we do not plan to fix meeting agendas or minutes for meetings which were published prior to 23 September 2018.

Not all documents on this website are created by us. Some documents and content may be created by third party software. Where this is the case we will endeavour, on request, to obtain an accessible copy from the original source or to convey the information contained in the document in an accessible way.

Any new PDFs or Word documents we publish will meet accessibility standards.

Preparation of this accessibility statement

This statement was prepared on 6th April 2021 by Charlie Talbot, Deputy Town Clerk. It was last reviewed on 30th July 2020.

This website was last tested on 29th March 2021. The test was carried out by both internal systems and our website provider Aubergine 262.

From March 2021, quarterly reports to address and identify any accessibility issues will be run.